Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why won't plugin check recognize Adobe Acrobat is up to date?

  • 6 respostas
  • 85 têm este problema
  • 31 visualizações
  • Última resposta de haagendasz

more options

Every time I open a Firefox window I get a plug-in check tab telling me that my Adobe Acrobat is out of date. I have installed the newest version three times now. I even downloaded the install from Adobe's ftp page rather than the page that plug-in check sent me to just to be sure. The plug-in check page even says I am running version 10.0.1, the latest version I can find, but still insists that one's out of date. What's going on here?

Every time I open a Firefox window I get a plug-in check tab telling me that my Adobe Acrobat is out of date. I have installed the newest version three times now. I even downloaded the install from Adobe's ftp page rather than the page that plug-in check sent me to just to be sure. The plug-in check page even says I am running version 10.0.1, the latest version I can find, but still insists that one's out of date. What's going on here?

Solução escolhida

My Problem: Along with the Adobe Acrobat update not being recognized, the Plugin Check page won't stop showing upon start-up of Mozilla.

My Solution: I uninstalled Viewpoint Media Player from Windows. There was no need for me to delete AIM (in reference to the previous reply). Whether or not the 2 were installed at the same time seems to be irrelevant because AIM still works without Viewpoint and both of my Plugin-related issues were solved.

Ler esta resposta 👍 3

Todas as respostas (6)

more options

I'm having the same issue with Firefox 3.6.17 on Windows Vista.

Alterado por Alan_G em

more options

I've noticed that while running the updater for Adobe, there are five instances of msiexec.exe running in task manager. Once the update is done and I click finish four of them close but one of the processes being used by the system hangs up and sits there and does nothing.

more options

I uninstalled Viewpoint Media Player (and the AOL IM client "AIM", since apparently that's what forced Viewpoint Media Player on to my system.)

Viewpoint Media Player is responsible for the plugin called "MetaStream 3 Plugin r4", and I believe this plugin is triggering Firefox to open the plugincheck page. It is not enough to disable the plugin, it must be uninstalled.

For me, after uninstalling Viewpoint Media Player, the "plugincheck always opening" problem then went away.

Alterado por mikeclark em

more options

Solução escolhida

My Problem: Along with the Adobe Acrobat update not being recognized, the Plugin Check page won't stop showing upon start-up of Mozilla.

My Solution: I uninstalled Viewpoint Media Player from Windows. There was no need for me to delete AIM (in reference to the previous reply). Whether or not the 2 were installed at the same time seems to be irrelevant because AIM still works without Viewpoint and both of my Plugin-related issues were solved.

more options

Thanks for the tip. Removing Viewpoint and then relogging into my computer seems to have stopped the problem.

more options

Thanks from me also! WHY it works is, I suppose, irrelevant. I'm just delighted that it does.