Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I get a "URL is invalid and cannot be loaded" message, and will not load any web pages

  • 1 resposta
  • 4 têm este problema
  • 1 exibição
  • Última resposta de cor-el

ANGMEM
ANGMEM
more options

I use Firefox to get onto the internet but when the Firefox page comes up I get a small pop up on the screen that says "URL is not valid and cannot be loaded". I try to type what I am searching for in the google or yahoo search bar and this same pop up still occurs. I cannot go on any websites at all. Help!

I use Firefox to get onto the internet but when the Firefox page comes up I get a small pop up on the screen that says "URL is not valid and cannot be loaded". I try to type what I am searching for in the google or yahoo search bar and this same pop up still occurs. I cannot go on any websites at all. Help!

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)