Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

deleted emails returning

more options

I delete the emails from inbox folder, then delete them from trash folder. The next day the deleted emails are back in the trash folder. Using Windows 11 Home edition, Thunder bird version 115.5.1 64 bit. Email is Spectrum (Road Runner)

I delete the emails from inbox folder, then delete them from trash folder. The next day the deleted emails are back in the trash folder. Using Windows 11 Home edition, Thunder bird version 115.5.1 64 bit. Email is Spectrum (Road Runner)

Todas as respostas (3)

more options

Hello there We have read the message We try to help

You are using Thunderbird with roadrunner email. Can I ask what type of account do you use in combinations?

Pop email? Try to change the account type. Instead of using Pop accounts try to use a IMAP account ,with that email software you use.(roadrunner). It also support the trash folder.


Greetings Firefox volunteer.

Alterado por Googlethunderbird em

more options

I'm already using IMAP. it never has done it before, just started this week

more options

Hello there

Some email clients may also be referred to as roadrunner. save a copy of the email on the server after deleting the desired emails. In your Roadrunner email, look for the option to save a copy on the server.

Uncheck or uncheck this function in the subject: leave a copy on the server.

For this email software.


Greetings Firefox volunteer