Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox menu (and only the Firefox menu) in the menu bar persists to read in French

  • 3 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de cor-el

more options

In settings the language is set to English (US) and all pages and menus, notices, etc., appear in that language.

No matter what I do (and I tried removing French) from the list of "alternative" languages in the menu, but though it can be selected, the "remove" button is not active.

I have attached a screen shot.

In settings the language is set to English (US) and all pages and menus, notices, etc., appear in that language. No matter what I do (and I tried removing French) from the list of "alternative" languages in the menu, but though it can be selected, the "remove" button is not active. I have attached a screen shot.
Capturas de tela anexadas

Todas as respostas (3)

more options

You can try "Clear Startup Cache" on the "Help -> Troubleshooting Information" (about:support) page.

more options

Hi, thank you for sharing some of your browser data. It mentions:

"intl": {
  "localeService": {
    "requested": ["en-US", "fr"], 
    "available": ["fr", "en-US"], 
    "supported": ["en-US", "fr"], 
    "regionalPrefs": ["en-US", "fr"], 
    "defaultLocale": "fr"
  }, 
  "osPrefs": {
    "systemLocales": ["en-US", "fr"], 
    "regionalPrefsLocales": ["en-US", "fr"]
  }
}

The ones that seem the most inconsistent with what you want are "defaultLocale" and "available". I'm not sure where those come from. Is it possible that you installed the French-language build of Firefox and added U.S. English onto it rather than installing the U.S. English-language build of Firefox and adding French onto it?

Hopefully someone more familiar with multilingual issues can sort this out.

more options