Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Importing .mbox files not working?

  • 1 resposta
  • 1 tem este problema
  • 16 visualizações
  • Última resposta de sfhowes

nickybarkla
nickybarkla
more options

Hi there,

I'm needing to import an mbox file (followed steps to export gmail emails), I've downloaded Thunderbird and installed the add on: 'ImportExportToolsNG' but when I continue to the "import mbox file" option nothing else comes up/happens. I've tried on two different computers, both laptop and iMac (both completely up to date), I've restarted the program, uninstalled/installed a few times but still no other actions are possible, nothing happens when I click "import mbox file" - wondering if there's another way?

Thank you

Hi there, I'm needing to import an mbox file (followed steps to export gmail emails), I've downloaded Thunderbird and installed the add on: 'ImportExportToolsNG' but when I continue to the "import mbox file" option nothing else comes up/happens. I've tried on two different computers, both laptop and iMac (both completely up to date), I've restarted the program, uninstalled/installed a few times but still no other actions are possible, nothing happens when I click "import mbox file" - wondering if there's another way? Thank you

Todas as respostas (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The normal method is to right-click Local Folders, ImportExportTools NG/Import mbox file. The file should not have a .mbox extension.

The manual method is to copy the mbox file into the Mail/Local Folders location of the profile folder, while TB is closed. To open the profile folder, Help/Troubleshooting, click Open Folder (Windows) or Show in Finder (Mac). When you restart TB, a folder with the same name as the mbox should appear under Local Folders in the Folder Pane.