Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Credit card purchase not working since 59.0.2

  • 2 respostas
  • 2 têm este problema
  • 1 exibição
  • Última resposta de dcoo1

dcoo1
dcoo1
more options

Since the update, when I try to complete an online purchase I get an error saying that the transaction cannot be completed. I made a purchase at the same website where I'm having the problem the day before the update and it went through without problem. Since then, I can not complete them. I've tried with three different cards and on two different, unrelated sites. I tried Chrome and had no problem making the transactions. Something about 59.0.2 is not allowing me to complete credit card purchases online.

Since the update, when I try to complete an online purchase I get an error saying that the transaction cannot be completed. I made a purchase at the same website where I'm having the problem the day before the update and it went through without problem. Since then, I can not complete them. I've tried with three different cards and on two different, unrelated sites. I tried Chrome and had no problem making the transactions. Something about 59.0.2 is not allowing me to complete credit card purchases online.

Solução escolhida

Hi, what extension/s have you added to Firefox since the last time you made a purchase ? You are running several (3) that can interfere with completion of your transaction.

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ? Go make a purchase................

Please let us know if this solved your issue or if need further assistance.

Ler esta resposta 👍 1

Todas as respostas (2)

Shadow110
Shadow110
more options

Solução escolhida

Hi, what extension/s have you added to Firefox since the last time you made a purchase ? You are running several (3) that can interfere with completion of your transaction.

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ? Go make a purchase................

Please let us know if this solved your issue or if need further assistance.

dcoo1
dcoo1 Autor da pergunta
more options

D'oh! Let's mark this one down as a brain cramp.

It was NoScript stopping the transaction.

My confusion set in because NS was not an issue pre-59.0.2 so I did not suspect that something needed to be allowed this time around.

Thank you Pkshadow for pointing me in the right direction.