Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Installed firefox on new macbook, however e-mail address (username) I used for firefox is no longer in use. Thus, can not retrieve mail with confirmation link.

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de philipp

averxse
averxse
more options

Hello,

I have been using firefox account on different devices.

Installed firefox on new device this morning, and wanted to retrieve bookmarks etc. via my firefox account: [email protected] Firefox has sent an confirmation e-mail to this address, however this e-mail address is no longer in use. Therefore my firefox account has been blocked...

The confirmation link should be send to [email protected]

Can you please do this?

Thanks

Hello, I have been using firefox account on different devices. Installed firefox on new device this morning, and wanted to retrieve bookmarks etc. via my firefox account: [email protected] Firefox has sent an confirmation e-mail to this address, however this e-mail address is no longer in use. Therefore my firefox account has been blocked... The confirmation link should be send to [email protected] Can you please do this? Thanks

Todas as respostas (1)

philipp
philipp
  • Moderator
more options

hello, are you able to log into https://accounts.firefox.com/signin and add a secondary email address there?