Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unable to access my Comcast email account through Firefos.

  • 1 resposta
  • 2 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

Have always gotten t my comcast email via the comcast sign in page till recently. I can still access it using other browsers (chrome). Now when I try to access it either through previously existing bookmark or by manually putting in address for inbox I get the following message:

The proxy server received an invalid response from an upstream server. The proxy server could not handle the request GET/appsuite/api/comcast/openid

Reason: corrupt status line returned by remote serverHTTP/0.9 400 Bad Request

Help,

Bill Casile 412-951-3377 [email protected]

Have always gotten t my comcast email via the comcast sign in page till recently. I can still access it using other browsers (chrome). Now when I try to access it either through previously existing bookmark or by manually putting in address for inbox I get the following message: The proxy server received an invalid response from an upstream server. The proxy server could not handle the request GET/appsuite/api/comcast/openid Reason: corrupt status line returned by remote serverHTTP/0.9 400 Bad Request Help, Bill Casile 412-951-3377 [email protected]

Todas as respostas (1)

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window