Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox won't let me open pics, files or download anything, pop-up blocker is turned off.

  • 3 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de the-edmeister

more options

When I use the Firefox browser it won't let me open links to pictures in email or download files. I use Outlook online and this started happening a few months ago. When I'm on other websites I have the same problem when trying to view or download pictures or files like pdf or Excel files. I recently needed to update my Java but Firefox wouldn't let me do it, I had to go to the Java website and download it from there.

When I use the Firefox browser it won't let me open links to pictures in email or download files. I use Outlook online and this started happening a few months ago. When I'm on other websites I have the same problem when trying to view or download pictures or files like pdf or Excel files. I recently needed to update my Java but Firefox wouldn't let me do it, I had to go to the Java website and download it from there.

Todas as respostas (3)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

No, the problem is gone in safe mode. But it's still there in regular mode.

more options