Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Email received claiming to be from Mozilla advising that I encrypt my information. Is this genuine?

  • 2 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de shushking

more options

I received an email today claiming to be from Mozilla advicing me to encrypt my data. Is this a genuine Mozilla email or someone trying to scam me into encryption for them to then charge to have the encryption removed?

I received an email today claiming to be from Mozilla advicing me to encrypt my data. Is this a genuine Mozilla email or someone trying to scam me into encryption for them to then charge to have the encryption removed?

Solução escolhida

Yes, it did come from [email protected] and so I will take it to be genuine and consider taking their recommendation to encrypt my files. Thank you for your help. Shushking

Ler esta resposta 👍 4

Todas as respostas (2)

more options

hi, if you have signed up to receive newsletters from mozilla it's probably genuine. those are sent out from the address [email protected] and contain clear credits and a possibility to unsubscribe at the end.

more options

Solução escolhida

Yes, it did come from [email protected] and so I will take it to be genuine and consider taking their recommendation to encrypt my files. Thank you for your help. Shushking