Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

The option to clear cached history is disabled, how to enable?

  • 5 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

I am not able to clear the cached History in Firefox. When I click on Clear History I get a message that it has been disabled. How do I get it to allow me to clear my cache again?

I am not able to clear the cached History in Firefox. When I click on Clear History I get a message that it has been disabled. How do I get it to allow me to clear my cache again?

Solução escolhida

When Firefox was updated, I had an option to restore it to factory settings. I took this option and when it asked if I wanted the IE Tab plugin installed again I said no. Now I have no problems clearing my cache any more. I wish there was some way to remove Plugins that get added but don't work properly.

Ler esta resposta 👍 0

Todas as respostas (5)

more options

Hello marianna.eros, do you have the same behavior in firefox safe mode ? if the problem is the Disable Private Browsing Plus 1.9 extension you have.

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

thank you

more options

Solução escolhida

When Firefox was updated, I had an option to restore it to factory settings. I took this option and when it asked if I wanted the IE Tab plugin installed again I said no. Now I have no problems clearing my cache any more. I wish there was some way to remove Plugins that get added but don't work properly.

Alterado por marianna.eros em

more options

marianna.eros said

I wish there was some way to remove Plugins that get added but don't work properly.

There are two types of Add-ons. There are the Add-ons that you find and install. And there are also Plugins. These are from other programs that are on your system when Firefox starts. Like video players, anti-virus, and many more.

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

On the left side of the page, select Plugins. From here, you can disable what you don't want.

more options

Thank you, I had found this page before when I had the IE tabs add-on/plugin installed, but it did not have anything indicating how to disable it. The IE Tabs was an add-on that was installed and there were 2 versions that did not explain what the difference was. The Add on worked for what I needed, but prevented me from clearing my cache when I needed to. Should not have to uninstall or disable anything in order to clear the cache. At Least I don't think that a daily routine should have to be so difficult. Your information was helpful. Thank you.

more options