Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I would like to change the email for my Downloadhelper license

  • 2 respostas
  • 1 tem este problema
  • 21 visualizações
  • Última resposta de computerman

more options

Trying to get to support for Downloadhelper but no luck the forum site times out when you try to get to it. I am trying to change the email for my license for downloadhelper from [email protected] to [email protected]. It also seems that Downloadehelper does not work anymore once FF was upgraded to ver 36. I have noticed on the forums that there is a major issue with Downloadhelper and ver 36.

edit: removed personal information for your protection. (philipp)

Trying to get to support for Downloadhelper but no luck the forum site times out when you try to get to it. I am trying to change the email for my license for downloadhelper from [email protected] to [email protected]. It also seems that Downloadehelper does not work anymore once FF was upgraded to ver 36. I have noticed on the forums that there is a major issue with Downloadhelper and ver 36. <sub>edit: removed personal information for your protection. (philipp)</sub>

Alterado por philipp em

Solução escolhida

hi computerman, sorry but we won't be able to help you with licensing issues of third-party products either. the contact page of video downloadhelper states the following though:

If you have purchased a product from us, you can send us a mail to the address provided in the payment confirmation mail. You will be ensured of a priority support.
Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

hi computerman, sorry but we won't be able to help you with licensing issues of third-party products either. the contact page of video downloadhelper states the following though:

If you have purchased a product from us, you can send us a mail to the address provided in the payment confirmation mail. You will be ensured of a priority support.
more options

Thanks for the information I sent an email to sales for downloadhelper.