Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I delete Mail.com which has hijacked Firefox?

more options

I made the mistake of selecting Mail.com to replace Google Email and Mail.com hijacked Firefox.

I note with interest that Firefox seems to allow many other programs to hijack it, is this not something you should be preventing?

I want to eradicate Mail.com (not visible in Programs) as well as PCSpeedboost (which is visible but provides a NCIS error and refuses to uninstal).

Thank you.

I made the mistake of selecting Mail.com to replace Google Email and Mail.com hijacked Firefox. I note with interest that Firefox seems to allow many other programs to hijack it, is this not something you should be preventing? I want to eradicate Mail.com (not visible in Programs) as well as PCSpeedboost (which is visible but provides a NCIS error and refuses to uninstal). Thank you.

Todas as respostas (2)

more options

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

more options

Could someone give me a serious answer? Mail.com does not appear under addons and it does not appear in Programs. Need a human with a brain.