Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Adobe Flash and Firefox keep crashing on all my computers. All computers are only 3 months old. Until it is corrected I will no longer use it in my company.

  • 2 respostas
  • 2 têm este problema
  • 4 visualizações
  • Última resposta de FredMcD

more options

I am sure your volunteers are nice. Please get paid support for your product. I will pay to get a solution to my problem. Firefox and Adobe Flash keep crashing. Both Firefox and Adobe do not have accessible support. I will stopping use of this service because it is costing me money.

I am sure your volunteers are nice. Please get paid support for your product. I will pay to get a solution to my problem. Firefox and Adobe Flash keep crashing. Both Firefox and Adobe do not have accessible support. I will stopping use of this service because it is costing me money.

Todas as respostas (2)

more options

Hi mguiet, Thank you for your question. I understand that Shockwave Flash continuously crash in Firefox on your computers.

Currently the two work arounds that we have for the plugin crashing are documented here https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

As for the volunteers, I agree they are nice. As for the staff, we are hiring a Desktop Lead if you know anyone interested: https://careers.mozilla.org/en-US/pos.../oe2TYfwR

more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.