Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox Sync: Unknown error

  • 2 respostas
  • 23 têm este problema
  • 9 visualizações
  • Última resposta de Pedro

Pedro
Pedro
more options

I'm getting an "unknown error" in Firefox Sync across my two computers. Here is the most recent error log:

http://pastebin.com/17HCcAzu

Using Pastebin because the log exceeds the 10,000 characters limit.

I'm getting an "unknown error" in Firefox Sync across my two computers. Here is the most recent error log: http://pastebin.com/17HCcAzu Using Pastebin because the log exceeds the 10,000 characters limit.

Solução escolhida

These stand out: 1412074958242 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_recoverykey 1412074958242 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured

I think you may be affected by an old recovery key being stored. Is is possible to remove the account temporarily and sign in to sync one more time?

I also added this to the 503 error, but it may be related [Bug 1073270]bugzilla etiquette

Ler esta resposta 👍 0

Todas as respostas (2)

guigs
guigs
more options

Solução escolhida

These stand out: 1412074958242 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_recoverykey 1412074958242 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured

I think you may be affected by an old recovery key being stored. Is is possible to remove the account temporarily and sign in to sync one more time?

I also added this to the 503 error, but it may be related [Bug 1073270]bugzilla etiquette

Alterado por guigs em

Pedro
Pedro Autor da pergunta
more options

That's what I did, and it seems the error has disappeared. Nice to hear.

Thanks!