Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

The download window opens but it is blank.

  • 2 odpowiedzi
  • 2 osoby mają ten problem
  • 32 wyświetlenia
  • Ostatnia odpowiedź od Picaroon

more options

When I download a file, the Download window opens, but no file details appear; it stays blank. To access the downloaded file, I have to open it from my Downloads file in Documents. This quirk showed up out of the blue one day, I have no idea why. Otherwise, this version of Firefox has been running smoothly since I installed it.

When I download a file, the Download window opens, but no file details appear; it stays blank. To access the downloaded file, I have to open it from my Downloads file in Documents. This quirk showed up out of the blue one day, I have no idea why. Otherwise, this version of Firefox has been running smoothly since I installed it.

Wybrane rozwiązanie

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

Also check:

  • Tools > Options > Privacy > History: "Remember download history"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (2)

more options

Wybrane rozwiązanie

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

Also check:

  • Tools > Options > Privacy > History: "Remember download history"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Worked slick, thanks for the help