Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

McAfee antivirus

  • 4 odpowiedzi
  • 0 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od Dave Templeton

more options

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer is infected. I do not use McAfee, either in Firefox or on my computer. I use the security suite that comes with Windows. I cannot stop these messages from appearing, and disabling notifications from McAfee in the messages does no good, the notifications just keep coming. HOW DO I MAKE THEM GO AWAY? They must be SPAM because I've never had a McAfee product on this machine, EVER. Thank you so much for the help, Dave Templeton

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer is infected. I do not use McAfee, either in Firefox or on my computer. I use the security suite that comes with Windows. I cannot stop these messages from appearing, and disabling notifications from McAfee in the messages does no good, the notifications just keep coming. HOW DO I MAKE THEM GO AWAY? They must be SPAM because I've never had a McAfee product on this machine, EVER. Thank you so much for the help, Dave Templeton

Wybrane rozwiązanie

TH, The messages I got were both in the notifications on the Windows desktop as well as on the Firefox homepage. I've attached photos of both. I've also attached a screenshot of the results of a full system malware scan in Defender. "0 threats found".

cor-el, I actually found two very similar domains, differing only in the "ra.check" part, the rest of the line being the same. I don't recall what the other one was but I revoked the Web Push permissions for BOTH. I received a dozen or more of the notifications overnight, but none since I revoked the permissions.

Thank you both for the help. The issue does indeed seem to be solved. Dave Templeton

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (4)

more options

Dave, are these Windows system notifications or pop-ups within Firefox?

Have you run a full system malware scan in Microsoft Defender?

Pomocne?

more options

Hi TH, The messages appear on the Windows desktop, right side of screen, but they're definitely tagged to Firefox. I've included a shot of one of the messages. I will scan with Defender and get back to you. I will include more notification pics if possible. Thanks for the help, I hope we can get to the bottom of this. Dave

Pomocne?

more options

You can check if you have a Push permission for suspect domain(s) like shown at the bottom of the message and revoke this permission. See "How do I revoke Web Push permissions for a specific site?":

Pomocne?

more options

Wybrane rozwiązanie

TH, The messages I got were both in the notifications on the Windows desktop as well as on the Firefox homepage. I've attached photos of both. I've also attached a screenshot of the results of a full system malware scan in Defender. "0 threats found".

cor-el, I actually found two very similar domains, differing only in the "ra.check" part, the rest of the line being the same. I don't recall what the other one was but I revoked the Web Push permissions for BOTH. I received a dozen or more of the notifications overnight, but none since I revoked the permissions.

Thank you both for the help. The issue does indeed seem to be solved. Dave Templeton

Pomocne?

Zadaj pytanie

Aby odpowiadać na posty, musisz zalogować się na swoje konto. Zadaj pytanie, jeśli nie masz jeszcze konta.