Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

"Secure Connection Failed": Firefox for Android only

  • 3 odpowiedzi
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od duncan.e.chung

duncan.e.chung
duncan.e.chung
more options

Hi.

My internet banking site seems to not work with Firefox for Android.

It works fine with:

  • Firefox (Desktop)
  • Chrome (Android)

The page is:

https://login.anz.com/internetbanking

Just wondering where should I report this.

Firefox is not one of the bank's officially supported browsers , but given it works fine on Firefox Desktop, is it a problem with Firefox for Android?

Duncan

Hi. My internet banking site seems to not work with Firefox for Android. It works fine with: * Firefox (Desktop) * Chrome (Android) The page is: [https://login.anz.com/internetbanking https://login.anz.com/internetbanking] Just wondering where should I report this. Firefox is not one of the bank's officially [https://www.anz.com.au/support/internet-banking/getting-started/browser-software-settings supported browsers] , but given it works fine on Firefox Desktop, is it a problem with Firefox for Android? Duncan

Wybrane rozwiązanie

Hi Duncan

Apologies for the delay, it has been a bit of a challenge getting my head around what is happening so I hope that this explanation makes sense.

It appears that Firefox and Firefox for Android have different approaches to handling website certificates. We are looking into harmonising Firefox for Android with Firefox on the desktop, but I cannot give an ETA of when that will be.

In the meantime, being very aware that this is a banking website, I recommend that you use the banks dedicated banking app which should be a secure way to access your accounts.

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for your question. I have asked our developers and am awaiting a response.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Wybrane rozwiązanie

Hi Duncan

Apologies for the delay, it has been a bit of a challenge getting my head around what is happening so I hope that this explanation makes sense.

It appears that Firefox and Firefox for Android have different approaches to handling website certificates. We are looking into harmonising Firefox for Android with Firefox on the desktop, but I cannot give an ETA of when that will be.

In the meantime, being very aware that this is a banking website, I recommend that you use the banks dedicated banking app which should be a secure way to access your accounts.

duncan.e.chung
duncan.e.chung Zadający pytanie
more options

Hi Seburo.

No problems. I just wanted to raise this to make the issue known.

Seems like it's being worked on