Hi melen, could you check something? On Firefox's Add-ons page, you will see some extensions have a Remove button and some do not.

• The ones that have a Remove button are in your current profile (settings) folder and will be removed by the Refresh. To use those extensions again, you need to reinstall them yourself.
• The others that do NOT have a Remove button are stored in a shared folder. When you start up after the Refresh, Firefox should rediscover them and ask you whether you want to activate them.

If LastPass is one of those second kinds of extensions, you won't need to reinstall it, just reactivate it.

Here's where to check -- either:

• Ctrl+Shift+a (Mac: Command+Shift+a)
• "3-bar" menu button (or Tools menu) > Add-ons

In the left column of the Add-ons page, click Extensions. Then you can view the list on the right and see which ones have a Remove button and which do not.

If necessary, the LastPass extension can be reinstalled from their site or from Mozilla's add-ons site, which have different versions for some reason.

• Version 4.1.26: https://lastpass.com/misc_download2.php
• Version 3.3.2: https://addons.mozilla.org/firefox/addon/lastpass-password-manager/versions/ (you are currently using 3.3.1)

LastPass password data

LastPass stores its data in its own folder on your system, so whatever you have to do to get the extension running again, Firefox's Refresh won't remove your LastPass data. More on the data storage location: LastPass - Where is my data stored on my computer?

You may also be synchronizing your LastPass data to LastPass's online storage. If you can log in and access your passwords at https://lastpass.com/ then the add-on should also be able to get that data for use in Firefox.

jscher2000 said

Hi melen, could you check something? On Firefox's Add-ons page, you will see some extensions have a Remove button and some do not.

• The ones that have a Remove button are in your current profile (settings) folder and will be removed by the Refresh. To use those extensions again, you need to reinstall them yourself.
• The others that do NOT have a Remove button are stored in a shared folder. When you start up after the Refresh, Firefox should rediscover them and ask you whether you want to activate them.

If LastPass is one of those second kinds of extensions, you won't need to reinstall it, just reactivate it. Here's where to check -- either:

• Ctrl+Shift+a (Mac: Command+Shift+a)
• "3-bar" menu button (or Tools menu) > Add-ons

In the left column of the Add-ons page, click Extensions. Then you can view the list on the right and see which ones have a Remove button and which do not. If necessary, the LastPass extension can be reinstalled from their site or from Mozilla's add-ons site, which have different versions for some reason.

• Version 4.1.26: https://lastpass.com/misc_download2.php
• Version 3.3.2: https://addons.mozilla.org/firefox/addon/lastpass-password-manager/versions/ (you are currently using 3.3.1)

LastPass password data LastPass stores its data in its own folder on your system, so whatever you have to do to get the extension running again, Firefox's Refresh won't remove your LastPass data. More on the data storage location: LastPass - Where is my data stored on my computer? You may also be synchronizing your LastPass data to LastPass's online storage. If you can log in and access your passwords at https://lastpass.com/ then the add-on should also be able to get that data for use in Firefox.

GREAT... Good news. I was quite confused and I didn't want to lose the over 75 passwords I have with LastPass... Thank you very much for your appreciated advice and info...

I didn't need to refresh FF when I posted this question on 12/6/16. But I've been having "hanging issues" so I will need to refresh now to solve this problem.

If I understood correctly, after I refresh FF, LastPass should be installed again and it will just reinstate all my stored passwords automatically from a stored file I have on my computer. Am I correct? I would hate to lose my passwords. I just want to be sure that this is correct. I'm sure you understand my concern.

I haven't updated my research. Could you check the links I mentioned before to see whether they still say the same thing?