Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get rid of Babylon Toolbar? I followed all the suggestions here: I'vw followed the help in the forums.. But it's still there. W7+FF15.0

  • 10 svar
  • 4 har dette problemet
  • 1 view
  • Siste svar av ceballard

more options

I've uninstalled the program. I've deleted all registry entries. I've deleted babylon from the top right search engine.

I've gone into about:config and reset every line with babylon. I've also tried replacing babylon with google and then resetting the babylon entries.

But the babylon entries still appear when I close firefox and reopen about:config.

I've uninstalled the program. I've deleted all registry entries. I've deleted babylon from the top right search engine. I've gone into about:config and reset every line with babylon. I've also tried replacing babylon with google and then resetting the babylon entries. But the babylon entries still appear when I close firefox and reopen about:config.

Valgt løsning

One way that programs can insert settings into Firefox preferences is to create a user.js file in your personal settings folder (AKA Firefox profile folder). To check for that:

Help > Troubleshooting Information > "Show Folder" button

If you find a file named user.js

(1) Rename it to something else

(2) Return to Firefox, open about:config, and Reset the Babylon entries

(3) Restart Firefox to see whether you've flushed it

Any luck?

Les dette svaret i sammenhengen 👍 7

All Replies (10)

more options
more options

Did all those things. I don't currently have an issue with babylon sabotaging anything, but it still shows when I enter about:config and search on babylon. Hence it is still hanging around.

more options

Valgt løsning

One way that programs can insert settings into Firefox preferences is to create a user.js file in your personal settings folder (AKA Firefox profile folder). To check for that:

Help > Troubleshooting Information > "Show Folder" button

If you find a file named user.js

(1) Rename it to something else

(2) Return to Firefox, open about:config, and Reset the Babylon entries

(3) Restart Firefox to see whether you've flushed it

Any luck?

more options

THAT WORKED! Many thanks!

more options

Any reason not to delete the user.js file?

more options

You might keep the old user.js file in case you later learned that it had actual preferences you wanted and you needed to copy them to a new file. Otherwise, no reason.

more options

What is the content of the user.js file if you open it for inspection in a plain text editor like Notepad?

more options
user_pref("extensions.BabylonToolbar.autoRvrt", "false");
user_pref("extensions.BabylonToolbar_i.newTab", false);
user_pref("extensions.BabylonToolbar.tlbrSrchUrl", "http://search.babylon.com/?babsrc=TB_def&mntrId=b8f4c378000000000000f46d040f489e&q=");
user_pref("extensions.BabylonToolbar.id", "b8f4c378000000000000f46d040f489e");
user_pref("extensions.BabylonToolbar.appId", "{BDB69379-802F-4eaf-B541-F8DE92DD98DB}");
user_pref("extensions.BabylonToolbar.instlDay", "15585");
user_pref("extensions.BabylonToolbar.vrsn", "1.6.9.12");
user_pref("extensions.BabylonToolbar.vrsni", "1.6.9.12");
user_pref("extensions.BabylonToolbar_i.vrsnTs", "1.6.9.1213:03:20");
user_pref("extensions.BabylonToolbar.prtnrId", "babylon");
user_pref("extensions.BabylonToolbar.prdct", "BabylonToolbar");
user_pref("extensions.BabylonToolbar.aflt", "babsst");
user_pref("extensions.BabylonToolbar_i.smplGrp", "none");
user_pref("extensions.BabylonToolbar.tlbrId", "base");
user_pref("extensions.BabylonToolbar.instlRef", "sst");
user_pref("extensions.BabylonToolbar.dfltLng", "en");
user_pref("extensions.BabylonToolbar.excTlbr", false);
user_pref("extensions.BabylonToolbar.admin", false);
user_pref("extensions.BabylonToolbar_i.babTrack", "affID=111305&tt=3512_7");
user_pref("extensions.BabylonToolbar_i.babExt", "");
user_pref("extensions.BabylonToolbar_i.srcExt", "ss");

Endret av cor-el

more options

Yes, that all all entries added by Babylon, so you can remove that user.js file and check if it doesn't return.

more options

Great. Good to be rid of it. Still not sure how it gone on my PC, I use noscript.