Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wrong version of firefox reported

  • 3 svar
  • 1 har dette problemet
  • 3 views
  • Siste svar av Happy112

more options

When I go to addons.mozilla.org I get the following error. "This add-on requires a newer version of Firefox (at least version 57.0). You are using Firefox 52.0." I have installed and am using firefox quantum v. 59.0.2 (64-bit) on Ubuntu 17.10.

What would make my version be reported/read wrong?

I've disabled all of my extensions and still have the same problem.

When I go to addons.mozilla.org I get the following error. "This add-on requires a newer version of Firefox (at least version 57.0). You are using Firefox 52.0." I have installed and am using firefox quantum v. 59.0.2 (64-bit) on Ubuntu 17.10. What would make my version be reported/read wrong? I've disabled all of my extensions and still have the same problem.

Valgt løsning

Hi,

Your system details show the wrong user agent - would you check this please :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar and look for the prefenrence :

privacy.resistFingerprinting

And make sure that its value is set to false


Also see :

How to reset the default user agent on Firefox  ?

Les dette svaret i sammenhengen 👍 1

All Replies (3)

more options

Valgt løsning

Hi,

Your system details show the wrong user agent - would you check this please :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar and look for the prefenrence :

privacy.resistFingerprinting

And make sure that its value is set to false


Also see :

How to reset the default user agent on Firefox  ?

Endret av Happy112

more options

Thank you that fixed it.

more options

zorkerz said

Thank you that fixed it.

My pleasure - I'm glad you've got things back to normal  !