Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Ican't get Firefox to connect to the internet.

  • 3 antwoorden
  • 7 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Samizdat

more options

First I uninstalled firefox5.0 then I downloaded the 6.0 vision. When i restarted firefox 6.0 the firefox window opens, but i can't get connected to the internet.

First I uninstalled firefox5.0 then I downloaded the 6.0 vision. When i restarted firefox 6.0 the firefox window opens, but i can't get connected to the internet.

Alle antwoorden (3)

more options

Possible Malware Infection, Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

The trouble with malware scans is (maestro, muted horn, please [waaa-waaa waaaaaaa]), they give you more malware. Reply #2 (cor-el) is far better advice.