Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

FF crashed my entire computer, and it will only start in safe mode

  • 1 antwoord
  • 1 heeft dit probleem
  • 6 weergaven
  • Laatste antwoord van cor-el

GordonCC
GordonCC
more options

I downloaded FF for my desktop, I'm sorry to say i have to use my laptop for now because my desktop blue screened as soon as I downloaded FireFox and tried to start it up. I restarted the computer and tried to start it normally, it blue screened and crashed again as soon as my Windows loading logo came up. I restarted it into safemode and my restore points were gone. I restarted again running a memory damage check, it found nothing. I tried booting my computer up into 'Safe Mode with Networking' and it, what else, blue screened and crashed again. Ive been an IE user for a very long time, and wouldn't you know as soon as I decide to download FireFox at the bidding of my friends, this happens :(. When i start into safemode, FireFox is not listed at all in my list of programs I can uninstall, so...what the hell do I do?

I downloaded FF for my desktop, I'm sorry to say i have to use my laptop for now because my desktop blue screened as soon as I downloaded FireFox and tried to start it up. I restarted the computer and tried to start it normally, it blue screened and crashed again as soon as my Windows loading logo came up. I restarted it into safemode and my restore points were gone. I restarted again running a memory damage check, it found nothing. I tried booting my computer up into 'Safe Mode with Networking' and it, what else, blue screened and crashed again. Ive been an IE user for a very long time, and wouldn't you know as soon as I decide to download FireFox at the bidding of my friends, this happens :(. When i start into safemode, FireFox is not listed at all in my list of programs I can uninstall, so...what the hell do I do?

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.