Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Primary email

  • 2 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van humfarm

more options

My internet provider is changing shortly and I need to change my email. I cannot make a change to my primary email in my Firefox account, which I would need to do. What am I missing?

My internet provider is changing shortly and I need to change my email. I cannot make a change to my primary email in my Firefox account, which I would need to do. What am I missing?

Alle antwoorden (2)

more options

You can add a secondary email address and confirm this email address. Once this email address has been confirmed, you can make the secondary email address your primary email address.

more options

Thank you for your response. I still seem to have a problem. I'd already changed my email address in the passwords section (which was maybe a wrong cart before the horse move), so when I key my new email address in on the Secondary email spot, it tells me that my new email is already in the system and doesn't give me a Confirm option. Which leaves me with no way to delete the old primary email or make the secondary one my primary one?