Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Lost all thunderbird data three days ago. Nothing is working. How do we restore it?

  • 2 antwoorden
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van Bezz1

Bezz1
Bezz1
more options

Three days ago we opened Thunderbird and there was a message box asking us to confirm some details. We did this but lost all emails, contacts etc We were also unable to use it to send/receive. How do we restore/retrieve all our data. Please, please can someone help? Down the bottom of this page we have the option of being advised by EMAIL when someone comes up with an answer! As per the above our email system doesn't work.

Three days ago we opened Thunderbird and there was a message box asking us to confirm some details. We did this but lost all emails, contacts etc We were also unable to use it to send/receive. How do we restore/retrieve all our data. Please, please can someone help? Down the bottom of this page we have the option of being advised by EMAIL when someone comes up with an answer! As per the above our email system doesn't work.

Alle antwoorden (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

It would help if we had some idea what it was you "confirmed"

Bezz1
Bezz1 Vraageigenaar
more options

Sorry Matt. What do you mean by "confirmed" ? When I opened Thunderbird emails a box came up asking me to complete a form. I did but remained locked out of all my email account history. The history is very important to us as we store a lot of important things in Archive not to mention our entire contact list. We are both elderly and semi computer illiterate. Can you assist? Need help in detail. Thank you.