Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

i lost my synced data

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Wesley Branton

499440
499440
more options

HI about 2 month ago before i send my laptop to guarantee center i synced my firefox bookmark and personalization info with my firefox account and now after 2 month guarantee center has changed my windows and when i synced my firefox again nothing from previous data came. please restore my bookmark and add-one and other data

'''HI about 2 month ago before i send my laptop to guarantee center i synced my firefox bookmark and personalization info with my firefox account and now after 2 month guarantee center has changed my windows and when i synced my firefox again nothing from previous data came. please restore my bookmark and add-one and other data '''

Alle antwoorden (1)

Wesley Branton
Wesley Branton
more options

If you go to the about:sync-log page in Firefox, do you see any recent error logs listed there?

Firefox Sync is NOT A DATA BACKUP SERVICE. It wasn't designed to be one and it doesn't function as one. There isn't always a complete or permanent copy of your data stored on the Firefox Sync servers.

Additionally, certain account actions (like resetting your password) erase your data from the Firefox Sync service.