Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox won't update. Please advise.

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Mkll

rjheemann
rjheemann
more options

I currently have Firefox version 57.0.4. When I go to "About Mozilla Firefox," it has the "Update to 59.0" button. I click this, it seems to install in a few seconds, and then it says that I have to restart Firefox to finish the update. HOWEVER, when I click this and it closes Firefox, it doesn't do anything else. It never brings Firefox back up, and if I manually start the browser up again, the About box still says that I haven't updated.

Please advise. Thank you!

I currently have Firefox version 57.0.4. When I go to "About Mozilla Firefox," it has the "Update to 59.0" button. I click this, it seems to install in a few seconds, and then it says that I have to restart Firefox to finish the update. HOWEVER, when I click this and it closes Firefox, it doesn't do anything else. It never brings Firefox back up, and if I manually start the browser up again, the About box still says that I haven't updated. Please advise. Thank you!

Alle antwoorden (1)

Mkll
Mkll
more options

Hi there, you can manually install the latest version by downloading it from https://firefox.com and running the installer -- no worries, this won't affect your data or harm your current install!

If this solved your problem, please mark as solution!