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I can not delete spam messages in my Inbox. Neither by pressing DEL key, nor by choosing Delete option on the message. Please help

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  • Laatste antwoord van nivanis

nivanis
nivanis
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I can not delete spam messages in my Inbox. Neither by pressing DEL key, nor by choosing Delete option on the message. Please help

I can not delete spam messages in my Inbox. Neither by pressing DEL key, nor by choosing Delete option on the message. Please help

Gekozen oplossing

https://support.mozilla.org/en-US/kb/cannot-delete-messages

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christ1
christ1
  • Top 25 Contributor
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Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

nivanis
nivanis Vraageigenaar
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christ1 said

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder


Just did this, but it doesn't help. Any other suggestion? Thanks.

christ1
christ1
  • Top 25 Contributor
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Gekozen oplossing

https://support.mozilla.org/en-US/kb/cannot-delete-messages

nivanis
nivanis Vraageigenaar
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Hi Christ1, that was very helpful. I solved the problem. Thanks a lot.