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Why will Firefix not open after updating to version 28?

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by ced117

mklusman
mklusman
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Just updated to version 28 on a Windows 7 64-bit machine. I get nothing on the screen if I attempt to open Firefox, but it does appear to be running in the background if I open Task Manager. I re-installed my original version 20 and it works.

Just updated to version 28 on a Windows 7 64-bit machine. I get nothing on the screen if I attempt to open Firefox, but it does appear to be running in the background if I open Task Manager. I re-installed my original version 20 and it works.

All Replies (1)

ced117
ced117
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Hello,

Try creating a new profile to see if it works or not. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles