Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Question about password vault

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I use FireFox 57.0.2 (64-bit) on Win-7.

Whenever I sign into a web site, FireFox says "Would you like FireFox to save this login for live.com? "Save", "Don't save" and "v"

If I click the "v" and select "Never save this login",

On every subsequent time that I l log into this site, it still asks whether I want to save it or not. No, I don't. I already said I will NEVER want to.

Is there a setting somewhere that controls this?

Thanks.

I use FireFox 57.0.2 (64-bit) on Win-7. Whenever I sign into a web site, FireFox says "Would you like FireFox to save this login for live.com? "Save", "Don't save" and "v" If I click the "v" and select "Never save this login", On every subsequent time that I l log into this site, it still asks whether I want to save it or not. No, I don't. I already said I will NEVER want to. Is there a setting somewhere that controls this? Thanks.

All Replies (4)

more options

In Settings, under Privacy, you can uncheck the Remember passwords option, or click Exceptions beside it.

more options

Do you see the exception appear in the password exception window if you click 'never'?

  • Options/Preferences -> Privacy & Security: Logins: Exceptions

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an "Allow" exception you may want to keep
more options

Hmmm... Yes, when I click 'never', I do see the exception. However, I delete cache and cookies on exiting FireFox. I have now unchecked "Site preferences", so I guess that'll fix it.

Many thanks for the advice.

more options

You're welcome.

If you previously cleared the Site Preferences tne this would explain why you lost the exceptions.