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when I try to send email, all that happens is I get the following error message. My email is Eudora OS2

  • 1 reply
  • 1 has this problem
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  • Last reply by Toad-Hall

Wolf69
Wolf69
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An error occurred while sending mail. The mail server responded: Authentication is required to send mail as <[email protected]> . Please verify your email address is correct in your mail preferences and send again.

I have gone through my email setup and I cannot see where is any mistakes so don't know how verify my email address. Any place in mail preferences that calls for an email address I have checked and it is correct.

Help appreciated.

An error occurred while sending mail. The mail server responded: Authentication is required to send mail as <[email protected]> . Please verify your email address is correct in your mail preferences and send again. I have gone through my email setup and I cannot see where is any mistakes so don't know how verify my email address. Any place in mail preferences that calls for an email address I have checked and it is correct. Help appreciated.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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You are not sending an authenticated account hence the message.

this means you are not sending a password, so you are getting the pop up Authentication Failed error.

  • Right click on mail account in Folder pane and select 'Settings'
  • Bottom Left - select 'Outgoing server (SMTP)'

on the right you will see a list of your outgoing servers.

  • select the smtp server
  • click on 'Edit'
  • Authentication method: select 'Normal Password'
  • click on all 'OK's