After resetting all of my browser shortcuts Firefox was still not operating correctly. Used the Search Reset Tool and this resolved some of the problems and FireFox still didn't work properly.

Had to use:

Try the following:

   Close Firefox completely
   Open Internet Explorer
   Click Tools
   Select Manage Add-ons from the drop-down list
   Select the Search Providers category
   Remove all search providers, except for Google, Bing, and Websearch
   Set Google or Bing as the default
   Close the manager
   Click Tools
   Select Internet Options from the drop-down list
   Select the General tab
   Set the homepage to the default
   Click Ok
   Restart your computer 

This sounds unusual, see as they involve Internet Explorer and not Firefox. Some Internet Explorer issues have been known to affect Firefox.

I had to delete nationzoom AGAIN from IE Search Providers.

After restart all is good.

Glad all steps above worked

Yes, your help was invaluable. All is well now! Thanks again

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.

To remove Nation Zoom malware (browser hijacker) from your Firefox I recommend you to follow this guide - http://www.deletevirus.net/remove-nation-zoom-browser-hijacker-for-free/ You don't need to buy the program. It has 15 day free trial. You may remove this hijacker for free within 15 days of initial use. Just follow those steps described there.

Be sure to get rid not only of Nation Zoom, but these programs as well, it seems that they are used to spread Nation Zoom!! Wsys Control, Extended Protection, eSave Security Control, Desk 365.

Source: http://www.2-spyware.com/remove-nation-zoom.html

I am glad to hear that your problem has been resolved.

I hope you continue using our products and thank you for contacting Mozilla Support.

Well the same hijacker had infected into my computer. I tried googling how to remove the same. What I got everywhere was some websites' links that were claiming to remove this "nationzoom" by running their antimalware tools.

Well guys I tried all those but none worked. Then I myself found the solution; I'm here sharing with you:

1) At first delete all the browser shortcuts you're having on your screen, start menu and taskbar.

2) Now for chrome go to C:\Program Files\Google\Chrome\Application here you must find chrome.exe application double click it and if the "nationzoom" page opens up then go to Settings and Click on "set pages" there you change your homepage nationzoom.com to google.com Also in the settings only change your omnibox search engine to "google.com" Now close google chrome and restart it through the same C:\Program Files\Google\Chrome\Application location only. The nationzoom must disappear now!! Now right click on "chrome.exe" and click "create shortcut" now paste this shortcut to desktop, and so on create shortcuts on your taskbar and start menu.

3) Follow the same steps with Firefox and IE.

4) For Firefox if the same doesn't work then follow these steps: Open Firefox Click on "Firefox" button on the top left and then "Help" then "Trobleshooting Information" now on top right you must click "Reset Firefox" On clicking "Reset Firefox" if it opens up a window/pop-up to check some options, make sure you check all those strictly and go ahead. Nationzoom must disappear now.

- Vaibhav Jandey PS: You should check for the suspicious extensions and remove them.

Hello bhocha,

I have experienced the same extensive problems with Firefox, you have. I followed all the instructions here and from other sites and it easily fixed Chrome, Opera and IE. But like you, my Firefox still opened up with Nationzoom. I then found the cause here C:\Programmer\MozillaFirefox\browser\searchplugins all that was left was a nationzoom XML-document, I deleted it and the problem was solved.