Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i formated my old laptop without taking backup of the recovery key when i installed the new OS i lost all my favourits, & passwords how to recover ?

  • 3 balasan
  • 2 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh the-edmeister

more options

I need my bookmarks from my sync account, but I've lost my recovery key due a system formatting. Is there any way to get it back? I got the account info.

I need my bookmarks from my sync account, but I've lost my recovery key due a system formatting. Is there any way to get it back? I got the account info.

All Replies (3)

more options
more options

doesnt work i tried all of these !! thanks for the help

more options

Sorry for your loss, but the Firefox Sync service isn't intended to be used as a "backup medium" or a data "Cloud". It is meant to be used to synchronize Firefox personal data and preferences between multiple devices running Firefox.

Without the Sync Key (aka Recovery Key) there isn't any way to recover your data from the Sync servers; and if you could, that data would be useless due to the encryption which is "held" by that "key".