Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

2 Factor Authentication: Invalid Codes

  • 3 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

user3330563
user3330563
more options

I am setting up my account and when I try and get 2FA set up it is not working.

I click the, 'enable' button.

I scan the QR code with my Google Authentication app.

I enter the 6 digits into the appropriate space.

It says that is an invalid code.

Can anyone help?

Bets,

I am setting up my account and when I try and get 2FA set up it is not working. I click the, 'enable' button. I scan the QR code with my Google Authentication app. I enter the 6 digits into the appropriate space. It says that is an invalid code. Can anyone help? Bets,

Penyelesaian terpilih

Try a different app like Microsoft or DUO. Let try Google and see what happens.

Baca jawapan ini dalam konteks 👍 0

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Penyelesaian Terpilih

Try a different app like Microsoft or DUO. Let try Google and see what happens.

Diubah oleh jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I scanned the QR code in Firefox and then I had to download the recovery code txt file. Then put one of the codes in Firefox and it worked. In the authenticator app it shows my email address with Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that the time and timezone is right on all devices. Using a VPN also might have affect.

You can compare the code from the authenticator app with code generated by a TOTP extension on desktop.