Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

on one email account when I delete an email it shows a RED X and a Line thru the Email but does not remove it to the delete file??

  • 2 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh Renshaw

Renshaw
Renshaw
more options

Some other email accounts remove the email to the delete folder when I delete and they do not stay in the open email list. what do I do for the account that when I delete an email it shows a RED X and a Line thru the Email but does not remove it to the delete file??

Some other email accounts remove the email to the delete folder when I delete and they do not stay in the open email list. what do I do for the account that when I delete an email it shows a RED X and a Line thru the Email but does not remove it to the delete file??

Penyelesaian terpilih

That will be an IMAP-connected account. Have a look at the account settings, under Server settings and there are options for what happens when you delete. I think you'll find this one is set to "just mark it as deleted".

Baca jawapan ini dalam konteks 👍 2

All Replies (2)

Zenos
Zenos
more options

Penyelesaian Terpilih

That will be an IMAP-connected account. Have a look at the account settings, under Server settings and there are options for what happens when you delete. I think you'll find this one is set to "just mark it as deleted".

Renshaw
Renshaw Pemilik Soalan
more options

Zenos

Thanks that solved my problem.

Bill