Suddenly Firefox is crashing every few minutes - reset/reinstall no help
Suddenly Firefox is crashing every few minutes. Reset/reinstall no help. Dozens of crash reports have been sent. W7 Professional. bp-4d77235e-6f1e-4d4e-80ed-568e22150429 29/04/15 09:59 bp-f654cc0e-4379-4c26-8335-ff7bc2150429 29/04/15 09:00 bp-4aef9821-6aff-46b6-9827-666c12150429 29/04/15 09:00 bp-8efe7e6c-1ac5-4746-a769-5eeea2150429 29/04/15 08:42 bp-e3202185-4bad-48df-ac4d-d2eb62150428 28/04/15 11:28 bp-6a5186b3-6d82-44ec-afed-6461d2150428 28/04/15 10:30 bp-9cebb099-6e3d-4cc7-8b8f-a35992150428 28/04/15 10:29 bp-92f82214-7328-4ad1-9df0-2382d2150427 27/04/15 11:51 bp-0ce3d4c4-3f1f-4b66-a37f-3d5062150427 27/04/15 11:51 bp-21e7b59f-7c73-495e-a8fd-9d16c2150427 27/04/15 10:08 bp-3d12f6d2-b8d9-4098-adc4-1d9132150427 27/04/15 07:17 bp-f0d19c24-9692-40a4-93bc-8041a2150425 25/04/15 15:19 bp-757fd125-29aa-4521-b61d-fb25d2150425 25/04/15 14:45 bp-db6c25c5-6816-4166-ba79-66f352150425 25/04/15 14:18 bp-4023a864-44fc-492b-a917-04dca2150425 25/04/15 14:18 bp-cf7b59da-04d5-4624-8754-b17012150425 25/04/15 13:36 bp-6d74204c-8f5e-4414-b5b5-24c362150425 25/04/15 12:49 bp-b74e3210-3d94-4003-97b8-84d8f2150424 24/04/15 17:25 bp-1f49b173-aff9-4abb-a330-d728b2150422 22/04/15 12:21 bp-36b6c76d-8aa5-4133-aff0-d368f2150415 15/04/15 18:00 bp-a1e3705f-5553-4695-9405-b8d262150415 15/04/15 18:00 bp-43837ac8-f0fb-451d-a609-41e652150415 15/04/15 18:00 bp-27bc79fd-0dbf-4e6e-8692-8b2e52150415 15/04/15 15:00 bp-374ebabf-eb68-4d9d-a657-572c62150415 15/04/15 15:00 bp-715092f5-82ac-4bb2-8a78-76dd32150415 15/04/15 13:42 bp-b6721c11-d542-497a-895f-577c52150415 15/04/15 13:21 bp-0661d03a-3f13-444e-8f86-af5542150415 15/04/15 13:21 bp-49adcbfa-cfca-4641-b125-da04b2150415 15/04/15 12:07 bp-ea6b55f0-d0f5-4342-ac4c-2e50e2150415 15/04/15 11:20 bp-e506c488-4eb0-4a9d-a281-427c52150415 15/04/15 11:07 bp-fe3acf97-71d6-4c25-b640-c35fe2150415 15/04/15 10:52 bp-32c1257c-65df-4880-a47a-143182150415 15/04/15 10:50 bp-26cbfc42-387b-4d17-bd3c-16f0a2150415 15/04/15 10:50 bp-36a70d15-f04e-4258-8598-496852150415 15/04/15 09:58 I am a web designer and depend on Firebug - this is a nightmare for me.
Thank you
Jonathan
Diubah oleh cor-el
Penyelesaian terpilih
All Replies (6)
Pls try this solution: https://support.mozilla.org/en-US/questions/1059605#answer-722823
I think it was Trusteer thanks to HSBC! But it had been fine in FF for ages so something has changed in FF or Trusteer. I have added start trusteer and stop trusteer buttons to the desktop to ebable it for Chrome when I do banking.
Any other thoughts?
Moin Shaikh - your link is to the instructions to send crash reports which you will see from the original post I have already done
Penyelesaian Terpilih
Oops. Apologies.
Have you got the fix yet, by the way?
That is a problem with Trusteer software (RapportTanzanxx.DLL). Make sure that you have the latest updates of your Trusteer software. You can try to contact Trusteer for support.
- http://www.trusteer.com/support/rapport-installation-links
- http://www.trusteer.com/support/report-problem
- http://www.trusteer.com/support/submit-ticket
Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.
- Start Menu > Programs > Trusteer Rapport > Stop Rapport
Mac:System Preferences -> Other -> Rapport -> Stop Rapport
As stated I now have start and stop Trusteer buttons onm the desktop to enable it for banking.