Showing questions tagged: Show all questions

Duplicate email

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also rec… (read more)

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also recently, each received email is duplicated.

I can live with each duplicated email but would like to get rid of the duplicated account.

Thanks, Sue

Asked by KySue 6 hours ago

Last reply by KySue 45 minutes ago

Thunderbird sends mail from gmail but saves to sent folder of outlook mail when trying to send from outlook

For my school account (outlook) when trying to send an email thunderbird does not send the mail from my school account but from my gmail account. Thunderbird also saves t… (read more)

For my school account (outlook) when trying to send an email thunderbird does not send the mail from my school account but from my gmail account. Thunderbird also saves the email to the sent folder of my school account (which didn't happen at first but I messed about to make it happen, I'll explain) but does not save the email to my gmail sent folder.

To get the email to save to my school sent folder which is called "Sent Items" I made a new folder in thunderbird called "cheese" and renamed it to "Sent Items" before going into the account settings and setting the copy to save all emails sent from my school email to "Sent Items".

I then didn't do anything to the default "Sent" folder that thunderbird had created but it disappeared after I tried dragging the emails from that folder into the "new" "Sent Items".

Versions: Thunderbird: 128.5.0esr (64-bit)

OS: Edition Windows 10 Pro Version 22H2 Installed on ‎2022-‎09-‎03 OS build 19045.5131 Experience Windows Feature Experience Pack 1000.19060.1000.0

Asked by Huldar 5 hours ago

Deactivating a POP account without deleting it

This question was asked some years ago. The answers then, were all based on going to Account Settings>Server Settings and unchecking everything. This no longer works. … (read more)

This question was asked some years ago. The answers then, were all based on going to Account Settings>Server Settings and unchecking everything. This no longer works. (Current TB version: 128.x (64-bit).

Another solution offered was to copy everything to Local folders and delete the old account. This solution is not satisfactory, since I create an archive account each year.

Until about two years ago, I just added a copy of the account to be archived as a new account and deactivated it. This would be the ideal solution.

Is there an up to date solution to this problem?

Asked by daniel_f 6 hours ago

Incident disconnected my main profile from its folders/email database

Hello, My setup is an old win7 2 days ago I got a power outage. When I turned my PC back on, thunderbird updated itself to 115.16.3 (32 bits) I am not sure which versio… (read more)

Hello,

My setup is an old win7

2 days ago I got a power outage. When I turned my PC back on, thunderbird updated itself to 115.16.3 (32 bits) I am not sure which version it previously was.

Anyway, I have 4 profiles, the 3 profiles I was not connected on when the PC crashed are fine, totally unaffected. That should be a hint. My main profile was connected at the time, in fact I was writing an email when the crash occured. When back on I executed thunderbird I chose my main profil. I was immediately prompted with a 'welcome to thunderbird' asking me to input my credencials. I immediately closed TB scanned my disk for issues, checked my profiles folder which appeared to be fine. I indeed have a folder named hnych9cb.default in my %APPDATA%\Roaming\Thunderbird\Profiles which is was 2.2Go.

Then I had the (bad?) idea to input my credencials as asked thinking it might help TB to connect to the folders/emails inside my profile folder. I did but instead it downloaded and displayed the folders/emails as they are on my email server and now my hnych9cb.default is 3.7Go ....

This is a mess

Is there any way or hint to save the day ?

Asked by Aurelien Roy 1 day ago

Last reply by Aurelien Roy 14 hours ago

Can't send or receive email anymore, and can't delete and add the account back.

Came back from an errand earlier this morning and after turning on my Mac again, found that Thunderbird 115.10.1 was prompting me for my username and password at the web … (read more)

Came back from an errand earlier this morning and after turning on my Mac again, found that Thunderbird 115.10.1 was prompting me for my username and password at the web page for my account, using a pop-up Safari window. But trying to do that doesn't work because my version of macOS is not supported by Yahoo! Mail anymore.

So I tried deleting the account and adding it back, since this is the very first time it's ever done this, but that doesn't work, either, because Thunderbird still prompts me for the same username and password using the same Safari window that won't work anymore.

Tried updating Thunderbird to 115.16.3, but that makes no difference; still can't send or receive email.

Who's idea was this, and why did nobody consider that web sites have dropped support for many older browsers that can't be upgraded, and give you no option to use a browser of your choice that would work for this, even though it should never be required?

How do I (or others that are affected) solve this problem once and for all?

Asked by Robert Hoffman 19 hours ago

SMTP Server settings

Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing email account to avoid making changes i… (read more)

Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing email account to avoid making changes in the account manually??

Asked by p_manolis 1 day ago

accounts on firefox

I have 5 accounts registered with FIREFOX (which I will call A, B, C, D and F). The one I am registered with is A. Every new page I open, it opens with account B but I wo… (read more)

I have 5 accounts registered with FIREFOX (which I will call A, B, C, D and F). The one I am registered with is A. Every new page I open, it opens with account B but I would like it to open on C by default. How can this be done without changing account B to C each time?

Asked by ing.riccardo.dicicco 1 day ago

Missing 'Password' field in SMTP settings

I'm trying to connect to my MS Exchange 2019 onsite server to get access to email/calendar. I can receive emails but cannot send, probably because there's no password fi… (read more)

I'm trying to connect to my MS Exchange 2019 onsite server to get access to email/calendar.

I can receive emails but cannot send, probably because there's no password field for the smtp server. My Incoming mail is different from the Outgoing mail server hence I need to enter the password. But the only field there is for the username which is never going to work. My Exchange server is set to use SSL/TLS.

This I tried with the Owl addon. But same issue when configured for imap. I need to use my internet provider's smtp server. Everything I need for that is there, except the password field.

Asked by Andy 1 day ago

yahoo mail account settings issue

Dear, I have a problem with sending emails via Thunderbird desktop platform. Namely, I have set up a Yahoo account, and set the SMTP authentication method to OAuth2, how… (read more)

Dear,

I have a problem with sending emails via Thunderbird desktop platform. Namely, I have set up a Yahoo account, and set the SMTP authentication method to OAuth2, however I still have the issue with sending emails. There's no problem with receiving emails.

Can you help me please?

Regards, Nikola Lajic [email protected]

Asked by Nikola Lajic 2 days ago

export Thunderbird desktop settings to Android mobile not possible - why?

Thunderbird version 128.4.3esr (64-Bit): I followed the instructions (tools > export for mobile), but no accounts are shown to be exported to my Android mobile. Follow… (read more)

Thunderbird version 128.4.3esr (64-Bit): I followed the instructions (tools > export for mobile), but no accounts are shown to be exported to my Android mobile. Following the support link there, I do not see why my account is configured in a way that is not supported by Thunderbird for Android. On my earlier mobile, this account could be used.

Asked by Guenter 4 days ago

unable to connect TB to a godaddy outlook server via IMAP

I have been trying to connect. I just verified that I followed the directions in: https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202… (read more)

I have been trying to connect. I just verified that I followed the directions in:

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

I am getting a message I do not see being referenced here. TB is telling me:

"The current command did not succeed. The mail server for account [email protected] responded: User is authenticated but not connected."

Authenticated but not connected? What the heck?

I have talked to godaddy support several times. They keep saying "You will have to contact the email provider." But they are the email provider. So, any suggestions?

My account is [email protected], I am trying to connect to outlook.office365.com and I have the security and authentication all, I believe, set correctly.

Erg. :--(

Asked by RayKiddy 5 days ago

Last reply by RayKiddy 5 days ago

thunderbird mails

bonjour je souhaitais transferer mails orange vers thnderbird l 'operation avait bien commencé mais thunder n'importait qu' une adresse mail orange imap le seconde ne voy… (read more)

bonjour je souhaitais transferer mails orange vers thnderbird l 'operation avait bien commencé mais thunder n'importait qu' une adresse mail orange imap le seconde ne voyant rien venir j'ai en imap j'ai choisi pop et la catastrophe ! thunder me redemande un nouveau mot de passe en permanence pour pop de guerre lasse j'ai tout supprimer de mon pc windows 10 mais à chaque fois que le veux le réinstaller, meme blocage et je n'ai plus rien

Asked by dominique marionnet 6 days ago