Thunderbird Community Forum

While opening thunder bird this below error " The RETR command did not succeed " coming so user not able to work please suggest

The RETR command did not succeed. Error retrieving a messsage .Mail server outlook.office365.com responded:Server Unavailable.21

I'm having difficulty setting up my mail.com account with Thunderbird. My account is old and not premium. The instructions are for early Thunderbird: https://support.mail.com/premium/imap/thunderbird.html. Please help me with the server settings.

I have received an HTML-formatted message, which arrived with a red background colour. When I reply or forward that message, the message composition window appears with the same red background colour, and with black text. The resulting black text on a red background is hard to read.

How can I change the background colour of the reply or forwarded message which I am composing? How can I override the background colour set by the sender in the original message?

Note that I am asking about the background colour of a message which was set by the sender. I am not asking about how to set the default colour of messages I compose from scratch. Nor am I asking about how to set the background colour of Thunderbird windows or UI elements.

Thank you in advance.

Hello

I would like to add my mail info thunderbird using imap to check incoming e-maila to my own server. But if i want to add account i have to setup also SMTP service which i dont have available outside of home łan network. How can i add ONLY imap for receiving mails without SMTP for sending them?

How do you view full headers, these days? Supposedly View > Header > All, but in my version, View > Header does not exist, either when viewing in list format, or even after opening the actual email.... Thanks.

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

Many thanks to David for helpful advice on getting my new Thunderbird installation to read the email text and attachments by right clicking the old MSF folder and repairing. It worked.

Sorry, but I can't seem to find the original request and response, but here it is. Thanks a million! Russell

I got GREAT instructions from "David" just a few minutes after posting my question (Thanks, much, David : ). I followed his directions and was able to transfer LOTS of emails to a second computer. But the emails are from 2020-2021. The computer I copied the roaming file from goes up to today, 11/29/2024. How can I a get all the emails from 2021 up to 2024 installed on the second computer? Thanks, Bruce Ratcliffe (a loyal TB user for many years : )

Some emails show a message body that's nothing but / separated groups of ASCII characters, as for example "FJ/OHS/U7R/R3A/NT4/R03/0QY/T1N/VRC/WJ3/J6E/YXK/I6K/WNA..." continued for several pages. These are generally (but I think not always) obvious spam - that one has subject "Try Semaglutide and join the millions of women losing weight fast." But not all obvious spam is shown that way.

Is this something that Thunderbird is doing, or is the gibberish the actual message? I've only bee using Thunderbird for a few months, and don't recall seeing anything like it with my previous email program (Opera). I'm using version 115.7.0 (64-bit) on OpenSUSE Linux.

I have to change my email accounts by the end of the year. I've been manually moving folders and emails from old account to the new. Then I would like to copy 'Message Filter' from the first account to the next.

Is there a guide or an app to do this? The Message Filter is probably the most important thing I need to do.

I use Thunderbird. Whenever I create a new folder in the email account I have set up in Quaker Meetings Network (QMN), url https://quaker.app, it is appears as a sub-folder of Inbox, but I want it to be a folder at the top level of the email account. I can do this with the other email accounts I administer with Thunderbird, in gmail.com and phonecoop.coop. Why can't I do this with a QMN email account? QMN say this is an issue with Thunderbird -- they are able to create "top level" folders on other email software such as Outlook

Hi there,

I have looked for hours on your site on how to get thunderbird sending emails, I have attached this to my outlook account and used all the correct IMAP/Port/Server settings that are displayed.

For some reason when I go to send an email, it says to me that "login to server smtp.office365.com with username ****myusername**** failed" THEN it says "Unable to authenticate outgoing server (SMTP). Please check the password & verify the 'Authentication Method' in account settings, Outgoing Server (SMTP)" I have done all the above multiple times, I have even tried other settings, and it STILL DOES NOT WORK.

I would greatly love some help with this as it is now becoming very tasking and frustrating. Please can someone help me out ASAP as I would love to start making use of Thunderbird.

Thanks - Max!

For some reason, I was obliged to change the password on one of my external email box. I made a mistake creating a new mail box in Thunderbird with the same name and the new password, instead of just informing the new password on the existing mail box. I have now two mailboxes with the same name in Thunderbird. One is enough, but I can't find the way to remove / cancel the second one...

Thank you for your help

I have Thunderbird on Computer A. Sitting right next to it on my desk, is Computer B, with a new harddrive running Windows 10. I've tried setting up TB on Computer B at the 'Set Up Your Existing Email Address screen , putting in the exact same settings I have for Computer A. See attached image. If you can direct me to the TB file that teaches how to install TB on Computer B, I'd be very happy! Bruce