Firefox Community Forum

I have a Mozilla/Firefox Account, but when attempting to set up a monthly donation, the message says, ". . .Is this the right email address? We couldn’t verify that this email address is able to receive mail."

It is the same email address used on the Firefox Browser and accessable with a password, so I'm puzzled as to why it is questioning the ability to validate the email address.

Please help. I would very much like to donate.

Kind regards. Joe

am experiencing an issue where my Mozilla account logs out automatically every time I shut down my Windows PC. Each morning when I start the PC and open Firefox, I am required to log in to my Mozilla account again.

Here are some details about my setup and troubleshooting attempts:

   Operating System:  Windows version Windows 10 Pro
   Firefox Version: latest version
   Steps Tried:
       Ensured that "Delete cookies and site data when Firefox is closed" is unchecked.
       Verified that "Clear history when Firefox closes" is disabled.
       Logged out and re-signed into my Mozilla account.
       Checked for browser updates and ensured I’m on the latest version.
       Tested without extensions by using Troubleshoot Mode.

The pie in the upper ribbon in Firefox browser indicates that my account is disconnected. I've repeatedly tried to sign in and then input the verification code and but I keep getting this message:

Bad Request Something went wrong. Please close this tab and try again.

Couldn't find anything in the community forum. On this support page, I appear to be logged in. I am confused.

Thank you.