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I cant play many of websites embedded videos.

  • 3 replies
  • 19 have this problem
  • 2 views
  • Last reply by cor-el

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I cannot play many embedded videos on websites. Hulu tells me that i need to clear my browsing cache. I have done this multiple times. It does not work. I have tried restarting the computer, uninstalling firefox 3.6 and installing 3.5 but no progress was made. what do i do. Many other video websites do not work. This only happens with Mozilla. please help me fix it.

I cannot play many embedded videos on websites. Hulu tells me that i need to clear my browsing cache. I have done this multiple times. It does not work. I have tried restarting the computer, uninstalling firefox 3.6 and installing 3.5 but no progress was made. what do i do. Many other video websites do not work. This only happens with Mozilla. please help me fix it.

All Replies (3)

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

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IT WORKS IN SAFE MODE. note: when i ran Firefox in safe mode, i didnt disable anything... Well i didnt check anything off when i ran it. I just ran it in safe mode. What does this mean? How do i fix this?

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If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")