Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Мозила не может загрузить видео Ютуба на сайте Вконтакте

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

В новостной ленте присутствуют разные видео, те видео, что вставлены в ленту из Ютуба - не работают, нажимая на них я получаю белый квадрат, без подгрузки видео. Последняя версия фаерфокса, последняя версия Адоб флеш плеера. Что делать?

В новостной ленте присутствуют разные видео, те видео, что вставлены в ленту из Ютуба - не работают, нажимая на них я получаю белый квадрат, без подгрузки видео. Последняя версия фаерфокса, последняя версия Адоб флеш плеера. Что делать?

All Replies (2)

more options

Try doing it in safe mode to make sure its not one of your add ons affecting the ability to upload videos.

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

more options

Note that your System Details List shows multiple Flash plugins.

  • Shockwave Flash 18.0 r0
  • Shockwave Flash 19.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\