Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Everytime I want to print to any one of my three connected printers, Firefox crashes. Why?

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by kobe

more options

How do I stop Firefox from crashing when I attempt to print to any one of my three printers, even the default one? All are controlled by printer switches. One is a Dell 720 Photo Printer, another one is a Canon BJ 4100, and the third is a Panasonic KX-P2023. All printers are properly programed as they work great with IE8 on another computer.

How do I stop Firefox from crashing when I attempt to print to any one of my three printers, even the default one? All are controlled by printer switches. One is a Dell 720 Photo Printer, another one is a Canon BJ 4100, and the third is a Panasonic KX-P2023. All printers are properly programed as they work great with IE8 on another computer.

All Replies (1)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.