We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

after upgrading to firefox 7, gmail will only load in basic not standard view, how do I fix this?

  • 2 replies
  • 5 have this problem
  • 2 views
  • Last reply by barkworthy

barkworthy
barkworthy
more options

gmail will only load in basic. after I installed firefox 7. I dont have problems with my yahoo account, but gmail says my browser is too slow. I have enabled the gmail cookies, but can only get standard view if I use google chrome as my browser. This means I can copy and paste articles that I need. How do I fix this - it has been going on for weeks and gmail don't answer

gmail will only load in basic. after I installed firefox 7. I dont have problems with my yahoo account, but gmail says my browser is too slow. I have enabled the gmail cookies, but can only get standard view if I use google chrome as my browser. This means I can copy and paste articles that I need. How do I fix this - it has been going on for weeks and gmail don't answer

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

barkworthy
barkworthy Question owner
more options

Hi, Thank you, it worked. Am very grateful, though I do not understand why it worked!