Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to download or upload files to some websites

more options

For a few months now I've been having issues uploading firmware files to my QNAP server's website. I was trying to update the firmware, but it wouldn't allow the file to even be uploaded. Would just get a general "error" with no help.

This past week a started having issues with 7digital.com not allowing me to download zipped music files. It kept giving an error about the oauth token not being passed through. (Error: Authorization failed for method <GET> and URL <http://media.geo.7digital.com/media/user/download/release>. Missing oauth_consumer_key)

Finally figured out that this is only happening in Firefox, Brave browser and other Chrome based browsers don't have the issue.

I've tried turning off the tracking and download protection in settings, but it didn't help. So, what's causing it?

Using Firefox 128.0.3 (64-bit) on Linux (NixOS).

For a few months now I've been having issues uploading firmware files to my QNAP server's website. I was trying to update the firmware, but it wouldn't allow the file to even be uploaded. Would just get a general "error" with no help. This past week a started having issues with 7digital.com not allowing me to download zipped music files. It kept giving an error about the oauth token not being passed through. (Error: Authorization failed for method <GET> and URL <http://media.geo.7digital.com/media/user/download/release>. Missing oauth_consumer_key) Finally figured out that this is only happening in Firefox, Brave browser and other Chrome based browsers don't have the issue. I've tried turning off the tracking and download protection in settings, but it didn't help. So, what's causing it? Using Firefox 128.0.3 (64-bit) on Linux (NixOS).

All Replies (3)

more options

Are we able to replicate the steps? Do we need to login?

Helpful?

more options

jonzn4SUSE said

Are we able to replicate the steps? Do we need to login?

Yes. Login is required to see these options. Unfortunately a song or album purchase would be needed for 7digital.com to see the download page. If anyone owns a QNAP NAS they would be able to test this.

Files do download from other sites and places, so this is very specific to the sites or scripts that are being run on these two sites. I have a feeling its some advanced blocking on Firefox that's doing it, since it works from other browsers.

Helpful?

more options

Good luck. Jones out.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.