Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password change stops Thunderbird

  • 2 replies
  • 0 have this problem
  • 9 views
  • Last reply by bjvande

more options

I recently changed my password on my gmail account. It works when I use the gmail web interface, and it works when I use the Mail app on my phone. However, I keep getting the login failed message to server imap.googlemail.com even after entering the correct password. I checked the saved passwords, and it shows the correct password. Is there something else that needs to be updated?

I recently changed my password on my gmail account. It works when I use the gmail web interface, and it works when I use the Mail app on my phone. However, I keep getting the login failed message to server imap.googlemail.com even after entering the correct password. I checked the saved passwords, and it shows the correct password. Is there something else that needs to be updated?
Attached screenshots

All Replies (2)

more options

Since Gmail uses OAUTH2, my suggestion is this: - click settings>privacy&security - click 'saved passwords' and then 'show passwords' - highlight the rows for the account, usually one for incoming and outgoing - delete the rows. That removes password for the account - now try to retrieve mail and Google should prompt you.

more options

I actually tried this. I deleted all of my passwords and started from scratch. What happened is that it created a new account with the name [email protected] (IMAP). My email seems to work here, however the original account, [email protected] is still in Thunderbird, and gives me this error message still. Perhaps I need to delete the [email protected] account ? Heading out to work, thanks for the suggestion though!