Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gmail folders seem to need re-indexing.

  • 5 replies
  • 1 has this problem
  • 10 views
  • Last reply by david

more options

One of my email accounts is a company-named (i.e. [email protected]) Gmail account at a company I work for. I have a lot of mail, distributed in a lot of folders. And, of course there's the All Mail folder.

I recently opened a message I sent a couple of weeks ago in the folder I stored it in. The message is displayed correctly (subject, correspondent, date) in the folder list, but when I open the message a different message (in the same folder) is displayed, except that the subject line of the message I was looking for is displayed.

I can open the message in All Mail and get the correct message.

This is the only instance of this problem I've found, but of course now I'm worried that there are others.

How do I fix this?

One of my email accounts is a company-named (i.e. [email protected]) Gmail account at a company I work for. I have a lot of mail, distributed in a lot of folders. And, of course there's the All Mail folder. I recently opened a message I sent a couple of weeks ago in the folder I stored it in. The message is displayed correctly (subject, correspondent, date) in the folder list, but when I open the message a different message (in the same folder) is displayed, except that the subject line of the message I was looking for is displayed. I can open the message in All Mail and get the correct message. This is the only instance of this problem I've found, but of course now I'm worried that there are others. How do I fix this?

Chosen solution

I sometimes skip items. My error. First click 'properties' and then 'repair'.

Read this answer in context 👍 0

All Replies (5)

more options

I infrequently must rightclick on a folder and select 'repair' to fix the index. My guess is that is what you are experiencing.

more options

Sounds like just what I need. Unfortunately, my right-click menu (v115.6.1, 64-bit, Win11) doesn't include a "Repair" item. Now what?

more options

Chosen Solution

I sometimes skip items. My error. First click 'properties' and then 'repair'.

more options

Perfect. Thanks.

more options

You're welcome. I was glad to assist.