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When I open an email message, it automatically goes to the "reply" or "write" mode

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  • Last reply by TerryB

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I found the issue, archived from 2021, which describes my problem, quoted below. But the solution ( inbox set to drafts) doesn't help for me. It's been happening fr a while - sort of crept up on me so I'm not sure when it happened.

The issue appears to be the same as......

___________________________________________________________________________________________________________ Patt Opdyke 2/11/21, 5:28 PM

When I open an email message, it automatically goes to the "reply" or "write" mode. I can't just view the email. This means that I can't open links in an email. This just started happening. How do I fix this? ___________________________________________________________________________________________________________ My inbox is set to local folders. It happens to any email, irrespective of the email account it's come from. It happens in my log in on the family PC. Not in my wife's email accounts in her log in. I've tried trouble shooting mode in case it's an add-on. This makes no difference. Win 10 TB version 102.7.2 . I've done a screenshot. I double clicked on a message in my inbox (chosen at random, but safe to display publicly) Help would be appreciated.

I found the issue, archived from 2021, which describes my problem, quoted below. But the solution ( inbox set to drafts) doesn't help for me. It's been happening fr a while - sort of crept up on me so I'm not sure when it happened. The issue appears to be the same as...... ___________________________________________________________________________________________________________ ''Patt Opdyke 2/11/21, 5:28 PM When I open an email message, it automatically goes to the "reply" or "write" mode. I can't just view the email. This means that I can't open links in an email. This just started happening. How do I fix this?'' ___________________________________________________________________________________________________________ My inbox is set to local folders. It happens to any email, irrespective of the email account it's come from. It happens in my log in on the family PC. Not in my wife's email accounts in her log in. I've tried trouble shooting mode in case it's an add-on. This makes no difference. Win 10 TB version 102.7.2 . I've done a screenshot. I double clicked on a message in my inbox (chosen at random, but safe to display publicly) Help would be appreciated.
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Chosen solution

Don't worry. I found another thread on the subject that had a further solution. It recommends the "folder flags" add on. From that I found that there was a "flag" set for templates. Removing that seems to have resolved the issue. I'll leave this question and solution up for anyone else who gets tripped up by this. Also, it does beg a few questions; Why such a thing is possible to have been set by some random occurrence ( certainly nothing I'd done by choice, I don't even know how this thing can be accessed, even by accident, without that add on.)- but not reversible without an obscure add on. Why such a thing as these "flags" exist but which is not appearing in any of the normal settings and options. What's the reason for having what they call "flags" when it's only effect appears to be to stop email working in a normal sensible way, but without telling the user that it's in a special mode or how to go back to normal.

IOW why there's this bloody great landmine buried under TB

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Chosen Solution

Don't worry. I found another thread on the subject that had a further solution. It recommends the "folder flags" add on. From that I found that there was a "flag" set for templates. Removing that seems to have resolved the issue. I'll leave this question and solution up for anyone else who gets tripped up by this. Also, it does beg a few questions; Why such a thing is possible to have been set by some random occurrence ( certainly nothing I'd done by choice, I don't even know how this thing can be accessed, even by accident, without that add on.)- but not reversible without an obscure add on. Why such a thing as these "flags" exist but which is not appearing in any of the normal settings and options. What's the reason for having what they call "flags" when it's only effect appears to be to stop email working in a normal sensible way, but without telling the user that it's in a special mode or how to go back to normal.

IOW why there's this bloody great landmine buried under TB