Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I delete ads ?

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by Kate98

more options

I installed a program and without my consent ads (like Related Search by Sale Charger) and websites (like play.cool4mob.com) began to appear . How can I fix it?

I installed a program and without my consent ads (like Related Search by Sale Charger) and websites (like play.cool4mob.com) began to appear . How can I fix it?

All Replies (4)

more options

Hi, this is malware that has installed itself on your computer. Always be very careful to look for pre-checked/pre-ticked boxes when installing anything.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

I used avast free antivirus and it detected 3 viruses. Avast moved them to quarantine but malware is still working. What can I do next?

more options

Chosen Solution

more options

It works. Thank U for help !