Thunderbird Community Forum

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED. I can create a new message, hit Ctl-S to save and I get a dialog box of "Status: Creating mail message..." and a progress indicator that is at 100%. I also get an error of "Unable to save your messages as a draft. Sending of the message failed".

If I attempt to send and email I get the same creating mail message and an error dialog box saying "Sending of the message failed".

In the error console I see

• Bulleted list itemSending failed; , exitCode=2152857621, originalMsgURI=imap-message://[email protected]/INBOX#67121
• NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.createUnique]

I looked at my ~/.thunderbird directory and the permissions are 700. I'm on Ubuntu 24.04.

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I have been unable to find a solution by browsing on this forum. Can anyone help? And if they are gone for good, can anyone suggest how I can prevent this from happening again?

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a red screen, and recommends I install the last stable release, 128.5.0esr, which is what I want to do. But the last time, when I tried to go back to a stable release, it then wouldn't let me do that because it says the profile may no longer be compatible. I solved it painfully using timemachine backups of older profiles.

What is the simplest, safest way to downgrade, now that I am in this situation? And why is this happening?

Thanks for your help!

HELP! This new version installed today, and Thunderbird suddenly stopped running and no longer runs. I get the message: "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again."

The message seems erroneous because it is running the newest version. Should I step back a version? If so, how do I do that?

Thanks!

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also recently, each received email is duplicated.

I can live with each duplicated email but would like to get rid of the duplicated account.

Thanks, Sue

How can I make the conversations to be displayed in the reversed order, i.e. if I have ten messages in the conversation, make the last one appear at the top line? Essentially at the very least I want conversations that have unread messages to be highlighted in the main view. How can I make that happen?

2024 11 27

Dear Sir,

Since transferring from Heart Internet to Thunderbird, which was forced upon me, I have had numerous issues. Right now, I cannot enter my password as the password that I have is not accepted. In addition, I am unable to access my emails on my Apple cellphone.

I cannot reset my password as I need to be allowed access first and I cannot gain access without my password being accepted.

Yours faithfully,

Malcolm G. Miller [email protected] 07710550829

When I select an email without opening it, and press the Del key on my keyboard, the email used to be deleted - but recently this stopped working. I now have to open an email before I can delete it. Any idea what could have caused this to change and how to fix it?

Dave

I've been using Thunderbird on my Mac for 15 years now. Never had any issues with it. Love it. My wife has been using it on her Mac for the last decade. Again, no issues.

Two weeks ago, Thunderbird was working perfectly on both our laptops. However, overnight, we both started having issues sending emails. Any email to anyone now takes over one minute to send. It is painfully slow.

Receiving emails? No problem. No problems with anything else. Only sending.

Specifically, it's sending it from our Bell email accounts (we live in Canada and use Bell for our Internet needs).

I have a second account using a different domain, and that one has no issues sending. Also, when I send an email using Bell's internet browser portal, it sends instantly. So there's clearly a communication issue between Thunderbird and Bell at this point.

When this problem happened, Bell sent us a text telling us that our 1 GB Internet speed will now increase to 3 GB. That's when our email sending problems happened.

I just spoke with Bell, and they assured me that nothing changed on their end. It's too much of a coincidence to think that they have nothing to do with this. However, after speaking with the tech, I'm wondering if for some reason Thunderbird has difficulties connecting to the 3 GB servers on Bell's end. The reason I'm suggesting this is that my laptop still shows 1 GB per second download speed. However, the modem shows 3 GB. The tech suggested that our laptops can't take in more than 1.5 GB. So it's bottlenecked on our computers' end.

It's possible that Thunderbird also has a bottleneck issue because they can't negotiate the 3 GB Bell servers.

In the past two weeks, I have downloaded the three different updates Thunderbird had to offer. However, we have left my wife's Thunderbird active version it when this problem started. As a comparison. No change on either system. We are both running M2 and M3 MacBook pros, so there's no chance of it being a hardware issue on this end. And again, this problem happened literally overnight.

Help?

I have 3 email accounts linked to my thunderbird email. initially they all worked fine but now even though they all show the number of messages in the inbox, when I click on the inbox it says 'no messages to show' Help please.

I have a Word doc: This PC > Documents > Working > Demo > MyWordDoc.docx

I use Windows Explorer to navigate to This PC > Documents > Working > Demo

I highlight the file and choose SendTo and select Thunderbird

A Thunderbird message is created: - there is an attachment c:\Users\User\Documents\Working\Demo\MyWordDoc.docx - in the message the attachment's size appears as 0 bytes - see Fig 1

When I attempt to send the message I get an error saying "There was an error attaching . . . . Please check that you have access to the file."

Taking another approach I create a new message in Thunderbird

From the message screen I add the attachment This PC > Documents > Working > Demo > MyWordDoc.docx - there is an attachment MyWordDoc.docx (note there is no path prior to the filename) - in the message the attachment's size appears as 11.9 KB - see Fig 3

I can send this message (and its attachment) successfully.

These seems to have started in the beginning of November - I don't use SendTo every day so it is difficult to pinpoint exactly when it began.

Thunderbird 128.5.0 (64 bit) - I upgraded to latest version before posting this Windows 10 Pro 10.0.19045 - Updates are current

Why cannot I use SendTo to create a message with an attachment?

Hello:

Using Thunderbird for years. But please, for the love of God, someone tell me *why* Global Filters / Unified Inbox filters are not allowed? I've got 10-15 accounts, and I'm forced to refine/recreate my rules for each account?

Why? Why? Why? Why?

This is not a small thing, yet seems like such a common request. Please make this change/addition!

Thank you.

see the pictures: problems with receiving and sending emails. -my webmail functions correct, -internet is without problems, -XS4ALL states: no errors on their side, and account-info is correctly filled in, -windows 10, all updates installed, -fault is approx 3 weeks there, -sometimes it takes Thunderbird 6 hours to receive and send any emails, -version 128.5.0,

I use Thunderbird for many years, this is the first time I get problems, please help; Emails are important these days, because government and insurance companies communicate this way.

R. Eijgenraam, 06-51423518, Netherlands

For my school account (outlook) when trying to send an email thunderbird does not send the mail from my school account but from my gmail account. Thunderbird also saves the email to the sent folder of my school account (which didn't happen at first but I messed about to make it happen, I'll explain) but does not save the email to my gmail sent folder.

To get the email to save to my school sent folder which is called "Sent Items" I made a new folder in thunderbird called "cheese" and renamed it to "Sent Items" before going into the account settings and setting the copy to save all emails sent from my school email to "Sent Items".

I then didn't do anything to the default "Sent" folder that thunderbird had created but it disappeared after I tried dragging the emails from that folder into the "new" "Sent Items".

Versions: Thunderbird: 128.5.0esr (64-bit)

OS: Edition Windows 10 Pro Version 22H2 Installed on ‎2022-‎09-‎03 OS build 19045.5131 Experience Windows Feature Experience Pack 1000.19060.1000.0

I have Moz on two separate machines; one a Lenovo laptop Win10, the other a Lenovo desk top Win8. My message filters have stopped working. I can't tell if it's all or some, as I have 30 or more on each one. All I know is, my inbox is full of spam and messages supposed to be auto-moved to sub folders are still present. Furthermore when troubleshooting this, manually running both existing and new filters simply does nothing.

What can I do?