Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox 27.0.1 w/Mac OS 10.9.2 only prints left half of webpage (no matter what page).

  • 3 valiny
  • 3 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

ash13
ash13
more options

I used to be able to print just fine. Computer did some updates yesterday and now I am having trouble printing. Only left part of page prints. -I have checked settings -I have reset the print_ in about:config -I have changed the default font -Margins are normal

I used to be able to print just fine. Computer did some updates yesterday and now I am having trouble printing. Only left part of page prints. -I have checked settings -I have reset the print_ in about:config -I have changed the default font -Margins are normal

Vahaolana nofidina

Usually if Firefox doesn't use the entire page, it indicates a problem getting the correct paper size from the system.

When you reset the print settings in about:config, did you reset the ones related to paper size?

I'm not sure how you check the printer's default paper size on Mac, but that would be worth a peek.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Vahaolana Nofidina

Usually if Firefox doesn't use the entire page, it indicates a problem getting the correct paper size from the system.

When you reset the print settings in about:config, did you reset the ones related to paper size?

I'm not sure how you check the printer's default paper size on Mac, but that would be worth a peek.

ash13
ash13 Tompon'ny fanontaniana
more options

Out of frustration I went into about:config and reset everything that had 'print_XX' again but also included 'print.XX' this time (more or less reset anything with print in the name). I completely quit and restarted Firefox and now it is working fine. Thanks for the help!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that it is usually easier to edit the prefs.js file in the Firefox program folder that stores all modified prefs that do not have the default value.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)